refund policy

Last Updated: April 1, 2024

All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are made to order and are considered final. We do not offer refunds for any products or services sold through LevLegacy.com.

Non-Refundable Items or Services

All items or services purchased from LevLegacy.com are non-refundable unless otherwise specified in writing by EPLegacy Inc.. This policy applies but is not limited to:

Digital Products

Gift Cards

Custom-made Items

Sale Items

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

Defective or Damaged Items: In the case of items that are defective or damaged, please report this within 7 days of receiving the item. In such cases, a replacement may be provided at the discretion of EPLegacy Inc.

Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 7 days for a possible refund or exchange.

Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.

Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

Refunds

We will notify you once we’ve received and inspected your return, and will let you know if the refund is approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

How to Contact Us

For any questions or concerns regarding this No Refund Policy, please contact us at:

Email: info@levlegacy.com

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check LevLegacy.com for updates.